Privacy policy

Last updated: September 16, 2026

LUMIBRI operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a carefully curated shopping experience (the "Services"). LUMIBRI is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use and disclose your personal data when you visit the Services, use them, make a purchase or other transaction through them, or otherwise communicate with us.

In the event of a conflict between our Terms of Service and this Privacy Policy, this Policy will prevail with regard to the collection, processing and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Policy and understand how your data is collected, used and disclosed as described in it.

Personal Data We Collect or Process

When we use the term "personal data", we mean information that identifies you or that can reasonably be linked to you or to another person. Personal data does not include information that is collected anonymously or that has been anonymized so that it cannot identify you or reasonably be linked to you.

Depending on how you interact with the Services, where you live and what applicable law permits or requires, we may collect or process the following categories of personal data, including inferences drawn from them:

  • Contact details: name, address, billing address, shipping address, phone number and email address.
  • Financial information: credit or debit card and financial account numbers, payment card and financial account information, transaction details, payment method, payment confirmation and other payment-related data.
  • Account information: username, password, security questions, preferences and settings.
  • Transaction information: products you view, add to your cart or wishlist, purchase, return, exchange or cancel, as well as your past transactions.
  • Communications with us: information you include when you communicate with us, for example when sending a query to customer service.
  • Device information: data about your device, browser or network connection, IP address and other unique identifiers.
  • Usage information: data about your interaction with the Services, including how and when you use or browse them.

Sources of Personal Data

We may collect personal data from the following sources:

  • Directly from you: when you create an account, visit or use the Services, communicate with us or otherwise provide us with your personal data.
  • Automatically through the Services: from your device when you use our products or services or visit our websites, as well as through cookies and similar technologies.
  • From our service providers: when we engage them to enable certain technologies and when they collect or process personal data on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Data

Depending on how you interact with us or which Services you use, we may use your personal data for the following purposes:

  • Providing, personalizing and improving the Services. We use your personal data to provide you with the Services, including fulfilling our contract with you, processing your payments, preparing and managing your orders, remembering your preferences and the products you are interested in, sending you notifications related to your account, managing purchases, returns, exchanges and other transactions, creating and administering your account, arranging shipments, facilitating returns and exchanges, allowing you to post reviews and offering you a personalized shopping experience, for example by recommending products related to your purchases. This may include using your personal data to adapt and improve the Services.
  • Marketing and advertising. We use your personal data for commercial and promotional purposes, such as sending you marketing, advertising and promotional communications by email, text message or post, and showing you online advertisements for products or services on our Services or on other websites. These advertisements may be based on products you have purchased or added to your cart and on other activity on the Services.
  • Security and fraud prevention. We use your personal data to authenticate your account, provide a secure shopping and payment experience, detect and investigate possible fraudulent, illegal, unsafe or malicious activity and take action against it, protect public safety and maintain the security of our Services. If you choose to use the Services and register an account, you are responsible for keeping your credentials secure. We recommend that you do not share your username, password or other access details with other people.
  • Communicating with you. We use your personal data to provide you with customer support, respond to your queries, provide services to you effectively and maintain our business relationship with you.
  • Legal reasons. We use your personal data to comply with applicable law or respond to valid legal proceedings and requests, including requests from law enforcement or public bodies; to investigate or participate in evidence-gathering procedures, potential or existing litigation or other adversarial proceedings; and to enforce our terms or policies or investigate possible breaches.

How We Disclose Personal Data

In certain circumstances, we may disclose your personal data to third parties for legitimate purposes subject to this Privacy Policy. These circumstances may include:

  • Shopify, vendors and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment and shipping.
  • Business and marketing partners, to provide marketing services and show you advertising. For example, we use Shopify to support personalized advertising through third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your data in accordance with their own privacy notices. Depending on where you live, you may have the right to request that we not share information about you in order to show you targeted advertising and commercial communications based on that activity. To request to opt out of these uses, you can write to us at info@lumibri.store.
  • When you direct, request or authorize us to disclose certain information to third parties, for example to ship products to you or through the use of social media features or login integrations.
  • Our affiliates or within our corporate group.
  • In connection with a business transaction, such as a merger or insolvency proceeding; to comply with applicable legal obligations, including subpoenas, search warrants and similar requests; to enforce the terms of service or applicable policies; and to protect or defend the Services, our rights and the rights of our users or other persons.

Relationship with Shopify

The Services are hosted on Shopify, which collects and processes personal data about your access to and use of the Services in order to provide and improve them for you.

The information you provide to the Services will be transmitted to and shared with Shopify and with third parties that may be located in countries other than your country of residence, in order to provide and improve the Services for you.

In addition, to help protect, develop and improve our business, we use certain enhanced features of Shopify that incorporate data and information obtained from your interactions with our store, with other merchants and with Shopify.

To provide these enhanced features, Shopify may use personal data collected about your interactions with our store, with other merchants and with Shopify. In these circumstances, Shopify is the controller of your personal data, including responding to your requests to exercise your rights regarding the use of your data for these purposes.

For more information about how Shopify uses your personal data and about the rights you may have, please see the Shopify Consumer Privacy Policy.

Depending on where you live, you may exercise certain rights over your personal data through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may include links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with us or under our control, you should review their privacy and security policies and their other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of those sites, including the accuracy, completeness or reliability of the information they contain.

Information you provide in public or semi-public spaces, including information you share on third-party social media platforms, may also be visible to other users of the Services or of those platforms, without limitation on its use by us or by third parties.

The inclusion of these links does not, in itself, imply that we endorse the content of those platforms or their owners or operators, unless expressly stated in the Services.

Children's Data

The Services are not intended for minors, and we do not knowingly collect personal data from persons who have not reached the age of majority in their jurisdiction.

If you are the parent, mother, father or guardian of a minor who has provided us with their personal data, you can contact us using the details given at the end of this Policy to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal data of persons under 16 years of age, within the meaning that applicable law gives to those terms.

Security and Retention of Your Data

No security measure is perfect or impenetrable, so we cannot guarantee absolute security. In addition, the information you send us may not be fully protected during transmission. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

The period for which we keep your personal data depends on various factors, such as the need to maintain your account, provide you with the Services, comply with legal obligations, resolve disputes or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below with respect to your personal data. These rights are not absolute, may apply only in certain circumstances and, in some cases, we may refuse a request where the law permits.

  • Right of access or information. You may have the right to request access to the personal data we hold about you.
  • Right of erasure. You may have the right to request that we delete the personal data we hold about you.
  • Right of rectification. You may have the right to request that we correct inaccurate personal data we hold about you.
  • Right to portability. In certain circumstances and with certain exceptions, you may have the right to receive a copy of your personal data and to request that we transfer it to a third party.
  • Managing communication preferences. We may send you promotional emails. You can stop receiving them at any time using the unsubscribe option included in those emails. Even if you unsubscribe, we may continue to send you non-promotional communications, for example about your account or your orders.

If you live in the United Kingdom or the European Economic Area, and subject to the exceptions and limitations established by local law, you may also exercise the following rights:

  • Right to object and to restrict processing. You may have the right to request that we stop processing your personal data for certain purposes or that we restrict such processing.
  • Withdrawal of consent. Where we process your personal data based on your consent, you have the right to withdraw it. Withdrawal will not affect the lawfulness of processing carried out before you withdrew it.

You can exercise these rights where indicated in the Services or by contacting us using the details at the end of this Policy.

For more information about how Shopify uses your personal data and about the rights you may have regarding data processed by Shopify, please see the Shopify Privacy Portal.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your requests, where permitted or required by applicable law.

In accordance with applicable law, you may designate an authorized agent to submit requests on your behalf. Before accepting a request from an agent, we will require them to prove that you have authorized them, and we may also need you to verify your identity directly with us.

We will respond to your request within the time limits required by applicable law.

Complaints

If you have any complaint about how we process your personal data, please contact us using the details given at the end of this Policy.

Depending on where you live, you may have the right to appeal our decision by contacting us or to lodge a complaint with the relevant data protection authority.

If you live in the European Economic Area, you can consult the list of data protection authorities to find the competent authority.

International Transfers

We may transfer, store and process your personal data outside your country of residence.

If we transfer your personal data outside the European Economic Area or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission's standard contractual clauses or the equivalent instruments issued by the competent United Kingdom authority, as applicable, unless the transfer is to a country whose level of protection has been recognized as adequate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes in our practices or for operational, legal or regulatory reasons.

We will publish the revised version on this website, update the "Last updated" date and notify you of the changes where required by applicable law.

Contact

If you have questions about our privacy practices or about this Policy, or if you wish to exercise any of your rights, write to us at info@lumibri.store.

For the purposes of applicable data protection law, LUMIBRI is the controller of your personal data.